Self-service booking
Clients can book or rebook without waiting for manual coordination.
Client portal
Your clients get their own login. You get your inbox back.
Give clients one clear place to book, check balances, access documents, and keep the relationship moving without another status email.
Built for repeat-client businesses where people come back more than once.
HeyPond
Client portal
Today
Everything connected
Self-service booking
Package balance
Documents
RebookingSelf-service
Package statusVisible
DocumentsPortal access
A portal that answers the repeat questions.
Package balance
Remaining sessions are easier to see without another email.
Documents
Invoices, forms, and agreements stay easier to find.
Messages
Keep simple client updates closer to the relationship record.
How the client portal works
Turn on the portal
Set the client-facing home for repeat work.
Invite clients
Give active clients a clear place to return.
They self-serve
Bookings, balances, and documents are easier to find.
You stay focused
Fewer basic status questions land in your inbox.
"Clients have one place to come back to, so basic booking and balance questions do not land in my inbox."
Repeat-client business owner
Client portal
HeyPond vs inbox-based client service
FeatureThe old wayHeyPond
RebookingEmail threadSelf-service
Package statusAsk youVisible
DocumentsSearch inboxPortal access
Client experienceScattered linksOne login
Questions? Answers.
Do clients need to create an account?
Clients get a clear portal access path when you invite them. The point is to make return visits easier, not add a heavy setup burden.
Can I customize the portal?
The portal is designed for a more polished client-facing experience with business context and branding where supported.
How long does it take to set up?
Most teams can start with the basics quickly: add offers, set availability, connect payment, and invite active clients first.
Is there a free trial?
You can start free and set up the core workflow before deciding how far to roll it out.
What payment methods are supported?
HeyPond uses Stripe for online payments. Available payment methods depend on your Stripe account, country, and checkout settings.
Can I cancel anytime?
Yes. HeyPond is designed for independent professionals who need flexibility as their practice changes.
Ready to give clients one place to go?
Reduce inbox overload without making the client experience feel heavier.
Try the portal freeor book a demo