Gross client lifetime value
£3,240
9 months at £360 / month
Estimate what one repeat client is worth over the whole relationship, not just the first sale.
Results
Gross client lifetime value
£3,240
9 months at £360 / month
Margin-adjusted lifetime value
£2,106
After a 35% delivery-cost estimate
Retention leverage
£360
Each extra retained month adds this much gross value