Billing & Help FAQs

How to Cancel a Subscription

Review the cancellation path before changing plan status so you know what to expect after the billing change.

Review the timing first

Before canceling, check whether you want the workspace to stay active through the current paid period or whether you need an immediate change for billing reasons. Knowing that upfront prevents surprise access changes.

Cancel from Billing settings

Open Billing, review the current plan state, and use the cancellation flow there. If a confirmation step asks why you are leaving, give a real reason when you can; it helps product and support spot the friction worth fixing next.

After cancellation

Keep an eye on the workspace billing status and confirm whether you still need exports, invoices, or active links before the paid period ends. It is easier to tidy those while access is still live.

Take action

Open the relevant setting or workflow next

The article covers the why and the sequence. Use the link below to jump into the part of the product that matches this workflow.

Manage Billing