What to have ready
Stripe usually asks for your legal business details, bank account, and identity verification. Having those ready makes the connection flow much faster and reduces partial setup states.
Complete the connection flow
Open Payments settings, choose the Stripe connection section, and start onboarding. Stripe may pause you for verification steps; if it does, finish those in Stripe before returning to HeyPond.
- Use the Stripe account you want payouts sent to
- Finish all verification prompts before closing the tab
Confirm the account is usable
Come back to the Stripe settings card and check that the account reads as connected or active. If payouts, charges, or business details are flagged as pending, finish those items in Stripe before sending payment links to anyone.
Take action
Open the relevant setting or workflow next
The article covers the why and the sequence. Use the link below to jump into the part of the product that matches this workflow.
Open Stripe Settings